Facebook Chat Not Working: How to get a working Facebook Chat. But I’m going to show you how to “get back” your facebook chat. -firstly, copy and paste this link: www.facebook.com -put it in your address bar and navigate to the page. you’ll see that its a pop out version of the original chat. its not entirely practical, but I’m sure youll agree that its alot better than the shxt fb had given us… -thirdly, bookmark the page, and then put it on your bookmarks tab for easy access…so when you have facebook open, you can easily access this “pop out” chat, with a working .